Safe Online Transactions
Sell securely with peace of mind
We strive to protect your transactions with state-of-the-art security technologies and mechanisms so you can conduct your business with confidence.
We use 4 lines of defenses to create the full-scope safeguards
24/7 monitoring
We monitor every transaction 24/7 and protect your transactions with advanced encryption technology.
Fraud identification
Our team of security experts identifies suspicious activities, helping you to avoid falling victim to fraudulent transactions.
Safety technology
Advanced encryption technology protects every transaction as well as all relevant information and data against the risk of data leaks.
Dispute resolution
When a problem arises with your transaction, we will investigate the issue and work with you towards a resolution.
Our Seller Protection helps you sell worry-free
Safeguard your transactions
We protect eligible transactions from fraudulent claims, allowing you to sell with peace of mind.
Risk reduction
We protect you against unauthorized payments, as well as fraudulent claims and chargebacks.
Protect your rights
Our Seller Protection enables you to grow your business confidently instead of worrying about revenue lost or time wasted.
Learn the service process of Seller Protection with just 3 steps
- 01.
Freezing of funds temporarily
If a buyer files a claim, refund or chargeback request, we will temporarily freeze the relevant funds. - 02.
Request for supporting documents
We will carry out investigations and verification based on your proof of shipment or proof of delivery. - 03.
Receiving of funds
Once we have confirmed that your transaction is eligible for Seller Protection, the relevant funds will be released.