Safe Online Transactions
Sell securely with peace of mind
We provide full compensation for eligible transactions against fraudulent activities so you can conduct your business with confidence.
We use 4 lines of defenses to create the full-scope safeguards
We provide a seller protection more than 4 lines of defenses
Safeguard your transactions
We protect eligible transactions from fraudulent claims, allowing you to sell with peace of mind.
We protect you against unauthorized payments, as well as fraudulent claims and chargebacks.
Protect your rights
Our Seller Protection enables you to grow your business confidently instead of worrying about revenue lost or time wasted.
Freezing of funds temporarilyIf a buyer files a claim, refund or chargeback request, we will temporarily freeze the relevant funds.
Request for supporting documentsWe will carry out investigations and verification based on your proof of shipment or proof of delivery.
Receiving of fundsOnce we have confirmed that your transaction is eligible for Seller Protection, the relevant funds will be released.